About Outsourcing Solutions, Inc.
We are one of the oldest outsourcing companies in the Philippines. We specialize in building custom teams of professionals that are fully dedicated to your business.
We have over two decades of experience working with American, European, and Australian companies. This equates to significant knowledge and expertise that can only come from years of actual hands-on experience building up teams of Filipino employees.
Through this vast experience we have successfully built up many different teams, both large and small, for a wide variety of industries. Below you will find a small subset of some of the types of outsourced teams we have put together.
Editing, Proofreading and Formatting
Accounting and Bookkeeping
Customer Service and Technical Support
Why Choose Outsourcing Solutions, Inc.?
More Experience Than Competing Companies
Outsourcing Solutions Inc. has been around for over two decades, long before outsourcing was a buzz-word. Our experience and longevity proves that we have developed a platform that our clients can depend on. When you partner with us, you can rest at ease knowing that we will still be around tomorrow. And since we are stable, that also means stability for you and your company.
Low Risk Approach
Since our interest is in long-term stability, we recommend that our clients start out with a small team when moving processes offshore. Because of the small scale during startup, both parties’ risk is significantly limited while at the same time allowing both parties to build a solid foundation upon which to scale the project to a larger size BEFORE committing significant resources.
Great Location in Cebu
Outsourcing Solutions Inc. is strategically located in Cebu City, the second largest city in the Philippines. Located in the center of the country, Cebu is typically protected from natural disasters, political instability and other issues associated with Manila and other large Asian cities.
Cebu is directly accessible from many large Asian cities and is a pleasant and safe environment for clients to visit and interact with their team whenever required.
In addition, Cebu is also an education hub for the central and southern Philippines, giving us access to an educated and experienced workforce.
Seasoned American Management Onsite
Unlike many outsourcing companies catering to the SME market, we actually have Americans onsite at all times to ensure that communication is of the highest quality, not only in the technical sense, but also to make sure that nothing is lost in the cultural gap that exists in the outsourcing world. This is a huge advantage because we understand your business needs and can effectively translate them down to the local environment.
Outsourcing Solutions Inc. has invested in developing an infrastructure that provides our client’s the most uptime possible. We have procured 3 separate Broadband Internet Connections through 3 of the top Telecom providers in the nation giving us the security of a truly redundant connection.
In addition, our office has full power backup in case of power outages.
Our Management Team
With over 60 years of combined experience in the outsourcing world, it’s hard to find a management team with us much experience as we have. From strategy to operations to IT solutions, you can rely on our vast knowledge and expertise to help your company succeed as you build up your offshore team in the Philippines.
Chief Operating Officer
With over 20 years of experience in international business, Jeff is highly valued for his business guidance and communications skills. He manages all areas of operations and planning in order to provide pragmatic solutions to meet clients’ needs.
Greater than his professional dedication to efficiency and quality is his personal commitment to forge trust and integrity within OSI and in its client partnerships to achieve long-term mutual prosperity. This makes Jeff more than a service provider but an esteemed colleague by OSI clients.
Chief Technology Officer
For over two decades, Winston has acquired experience and expertise that qualifies him as CTO in directing design and deployment of information technology systems in support of the company and its clients’ business operations.
Through his resolute drive towards excellence and exemplary leadership, Winston develops and implements effective information technology initiatives to exceptionally meet both the company’s and the clients’ needs.
Chief Executive Officer
A business strategist and a visionary entrepreneur, Ken started the business in 1998, before outsourcing became the global paradigm of successful business practices.
Through providing cost-effective, quality business services and solutions, Ken has assisted start-ups and small-to-medium enterprises achieve business goals. As Founder, Ken maintains the quality service ethics that has driven the company to be a stable partner for its clients.
“When we were looking for an offshore partner, we reviewed over 20 firms, and OSI came out on top and were even better than we expected. We have worked with OSI for nearly three years across a number of complex projects and have had a fantastic experience. The management team is stellar, and excel at capturing the vision of what we’re trying to do, and managing the team on the ground. Our team is responsive, engaged, and have become long-term partners.”
“The thing I value most about our relationship with OSI is their ability to handle a lot of the details of managing a team that I don’t have time or expertise for – such as payroll, recruiting & screening, performance reviews, punctuality & vacation matters, and IT/HR support. OSI has been an important part of our path from a startup business, to one of the fastest-growing digital agencies in Canada.”
“We have been with OSI for 8 years and I can say it was a great decision for us. All the necessary facilities such as computers, networks and time keeping were laid on from day one. They find the best available people using a highly professional approach to screening and interviewing, and then make sure they work harmoniously and consistently. I could not recommend OSI highly enough if you want to build a team that really performs well and is a seamless extension to your business.”
“We had our reservations moving our call centre from Sydney to Cebu but with OSI’s help we were able to start small from a starting headcount of five agents back in 2012 to having a centre staffed with over 60 agents out of Cebu by 2018.
Over this period, we experienced very little disruptions and found the team at OSI always helpful.”
US: (585) -331-8880
AU: (02) 8071-5825